What Do I Need for Computer Printer Repair?

What Do I Need for Computer Printer Repair?

What Can Go Wrong with a Computer Printer Repair?

Many printer Repair problems can be solved easily. If a printer doesn’t work, check for a loose connection or a paper jam. Jammed paper can usually be pulled out from under the roller, called a platen, once you’ve unplugged the printer. Many problems can be solved by checking the software configurations (including printer drivers), by restarting or rebooting, or by cleaning and lubricating. If you suspect a motor problem, however, you must have the printer serviced by a technician. Consult your owners manual for troubleshooting. Many printers include self diagnostic tests.

How Can I Identify a Computer Printer Problem?

  • If the computer printer does not turn on, make sure power is on at the outlet, then check to be sure that all cable connections are secure. Check the electrical cord. Also make sure that the cover is closed properly.
  • If the printer turns on but does not print, or print is distorted, check software configurations. Then turn the printer off, wait a few seconds to clear the memory and turn it back on. If necessary, reboot the computer.
  • If the unit still doesn’t print or print is distorted, check for a loose belt (dot-matrix only) and tighten, and remove and clean the printhead (dot matrix and ink-jet printers only). If necessary, install a new factory-authorized head.
  • You also can run a self-test following instructions in the computer printer owner’s manual. If the test fails to identify the problem, contact a service center.
  • If the print on the page is smeared or streaked, clean all rollers, platen, and rails (dot matrix or ink-jet printers) or clean the printhead or print cartridge and the corona wire of a laser printer. If the wire is broken you’ll need to have it replaced by a professional.

What Do I Need for Computer Printer Repair?

What Do I Need for Computer Printer Repair?

Many components on computer printers snap together, making disassembly relatively easy. For cleaning and repair, you may also need screwdrivers and some of the following supplies:

  • Denatured alcohol
  • Cotton swab
  • Canned air or vacuum cleaner
  • Clean cloth
  • Household lubricating oil
  • Silicone spray

What Do I Need for Computer Printer Repair?

Replace computer printer ink-jet cartridge:

Release the ink cartridge by pressing down on it, then tipping it back (or forward) and out.
To replace the cartridge, do the reverse, snapping the new cartridge into the cradle.

Clean a computer printer ink-jet head:

  • Remove the ink-jet head or cartridge following the above instructions.
  • Use a dry or alcohol-dampened swab to wipe away ink from each nozzle.
  • Reinstall the cartridge head.

Clean and maintain a dot matrix or ink-jet computer printer:

  • Clean the interior of the printer by blowing out dust with a can of compressed air or by vacuuming with a small vacuum cleaner.
  • Clean guide rails with a soft lint-free cloth dampened with isopropyl alcohol, then relubricate the rails.
  • Lubricate rails with a drop of lightweight household oil. Slide the printhead to distribute the lubricant. Carefully spray silicone on cleaned gears.
  • Clean the platen and the rollers by turning the platen while holding a cloth dampened with alcohol against each roller.

Clean a laser computer printer:

  • Let the printer cool completely because it gets hot.
  • Blow out dust from around the drum and the corona wire.
  • Lightly rub a cotton swab along the corona wire to clean off built-up toner and dust.

Service a dot matrix computer printer:

  • Unplug the printer and slide the printhead to the middle of the platen. Unfasten the head retainer clips and lift the head off the support pins.
  • Clean the pins with a dry swab. Replace the head if any pins are missing or if cleaning fails.
  • To adjust tension on the printer carriage belt, loosen (do not remove) screws on the gear mounting plate. Rotate the plate to adjust belt tension, then tighten the screws.
What is the difference between a photocopier and a printer?

What is the difference between a photocopier and a printer?

Absolutely! While both the standard office copier and multifunction printer are staples of daily office life, the terms to describe each device are not interchangeable. Sure, both are available as part of a Managed Print program, they can produce paper copies quickly and each requires toner. But that’s where the similarities end.

Difference Between Photocopy Machine vs. Printer

A photocopy machine makes duplicate copies of a physical document without being connected to a computer network. A printer, on the other hand, allows a user to send documents from a computer network to be printed on the device.

Most printers also have a physical copier function, and multifunction printers have numerous additional capabilities which we’ll outline below. Dig deeper into each of the following considerations to determine whether a photocopier or printer is best for your organization.

  • Each Serves Different Functions
  • Copiers are Slightly Faster Than Printers
  • Both Can Be User Friendly
  • Printers are More Versatile
  • Multifunction Printers Cost More Than Copiers
  • Copiers Generally Take Up More Space

1. Each Serves Different Functions

While a standard photocopying device can do one thing (make copies), a multifunction printer — sometimes referred to as an MFP — lives up to its name. An MFP has the ability to securely copy, print, scan and fax. Some devices even feature hole punching and stapling.

Older copiers may come with the ability to print in color or only black and white. With an MFP, it’s commonplace to have one machine to handle both modes. Depending on the unit, both can have the capability to produce high quality printed materials when desired.

2. Copiers Are Slightly Faster Than Printers

Copiers sometimes print faster than multifunction printers, though you’ll be hard-pressed to notice a difference with short runs. If you’re making a thousand copies of one document, the copier may edge out the multifunction device when it comes to speed. But for most people who need small amounts of copies or even a couple dozen when they print, the time difference is negligible.

3. Both Can Be User Friendly

When they first came out, some multifunction printers were cumbersome and difficult to use when switching between various modes. Over the years, MFPs have become much more intuitive. Copiers have a variety of buttons and settings that can turn any simple copy into a daunting task. Modern multifunction printers work with you, not against you, and are built with the user experience in mind; a copy can be made with the press of a button.

4. Printers Are More Versatile

Because of the variety of tasks, a multifunction printer can handle, people have increasingly steered away from standard copiers. Many office workers rely on MFPs to scan printed documents and email them right to their inboxes, so they have digital PDF versions to keep on file. Copiers are better suited for long, heavy-duty print jobs where a large number of copies are needed at a time.

Today, however, finding a machine that truly only does make copies — not print, scan, email, etc. — is very difficult. With the move toward digital documentation, green initiatives and efforts to minimize paper use (and associated costs), the multifunction printer is becoming the norm.

5. Multifunction Printers Cost More Than Copiers

The price difference between a black-and-white copier and a multifunction printer (sometimes called a printer copier) can easily be thousands of dollars because the multifunction devices offer superior functionality. There are price differences within each of these categories, too. Some of the best office printers aren’t necessarily the most expensive, though, and total cost of ownership should be considered.

Whichever you choose, you’ll likely have the option to purchase it outright or lease it to help even out your payments over time. With a multifunction printer, the biggest price difference is based on whether the printer is a color inkjet or color laser printer — with inkjet printers being more expensive to operate per sheet due to the high cost of inkjet printer cartridges.

6. Copiers Are Usually Larger

Like most popular technology, multifunction devices have shrunk in size as their adoption has grown. While the copier is typically thought of as a bulky machine and needing its own room (hence the phrase “copy room”), multifunction laser printers are sometimes small enough to fit on desks and light enough that one person can move them. With either, however, the devices grow depending on the amount of paper capacity you want.

Which is Best for My Business: Copier vs. Printer?

Once you understand how multifunction printers and standard copiers differ, you can better determine your needs.

In today’s marketplace where both the ability to duplicate hard copies and print from a computer is commonplace, a printer is most often the way to go. If you also need scanning, faxing, hole punching or other capabilities, a multifunction printer is ideal.

If you’re making thousands of duplicate copies a week, a standalone copier might be appropriate. However, if all those items being printed need specifications such as a high DPI and color depth with pinpoint precision and graphic quality, you should consider a more advanced production printer.

The best way to know whether you should invest in a printer or copier for your business is to work with an expert. Reach out to the Gordon Flesch Company today for a free, no-obligation consultation. We can help you assess your print environment and work with you to determine which options are best. We’ll also help you determine whether a Managed Print solution makes sense for your company.

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